For festivals, conferences & summits
Your attendees check their phones before your info desk. Make sure they get the right answer.
Build it in seconds using what you’ve already written. Share a simple link—no app, no account, zero friction—and it answers every question, all day, in their language.
The best part? It reveals what attendees are really looking for, giving you real-time fixes today and priceless insights for your next event.
Live in minutes · a free event, live · no card · EU-hosted
- A link, not an app
- Leave knowing what they needed
Northwind Summit
Welcome to Northwind. Sessions, rooms, wifi, coffee — whatever you need for the day, just ask.
29 September
Worth asking
Try me
Two tracks, twelve talks, and the questions a staffed info desk would take.
Why we made it
Their phone answers first. It has never read your programme.
ChatGPT knows everything, except your event.
Nobody walks across a venue to ask a question any more — and increasingly they do not even search. They ask an AI assistant, which replies fluently and confidently about an event that is not yours. Either the answer they get comes from what you wrote, or it comes from a guess with your name on it.
Read why we made itWhat you get back
Every event keeps this list on paper. Yours starts before the doors open.
Every event runs an information desk with a notepad on it, where a volunteer writes down what people keep asking. We are that notepad — and we start writing in it before anyone arrives. Your content is checked against the questions attendees ask at almost every event, so the first list reaches you while there is still time to act on it. Then the event itself starts adding to it: what people came looking for, in what language, and what they wanted that you could still put up.
- When planning your event
What attendees will ask that your content can’t answer yet
Before the doors
Checking your content…- Accessibility1 missing
- Travel1 missing
- Programmecovered
- Locationcovered
- Logisticscovered
We ask your content the questions attendees ask at every event — before any attendee does — and hand you the list while there is still time to write the answers.
The gap check runs the questions attendees always ask against your content and lists what is worth adding. Settle each one in place: answer it once, point it at a page, or dismiss it — your call is remembered.
- While it is running
Inbox
Real questions the concierge handed to you
Can I bring my own water bottle?
asked 23×Yes — empty bottles are fine, and there are free refill points beside every bar.
Where do I collect a wristband I ordered online?
asked 11×Is the shuttle still running after the last set?
asked 7×
On the bar now
Shuttle to the car park now leaves from Gate B, every 15 minutes.
ENPTESQuestions are spiking
Answer once and every attendee who asks afterwards gets it.
Questions it could not answer arrive as a queue: answer one and the concierge has it from then on. Say one thing to everyone from the same screen, in every language it is read in. And it emails you when they start piling up — so you find out on the day rather than at the debrief.
- When it is over
What your attendees needed
Post-event report · from 1,840 questions
- Travel412last-transport · 134parking · 96shuttle · 71
- Programme388set-times · 151line-up · 88stage-changes · 44
- Location296toilets · 103water · 62food-court · 41
29–87 hours
of information-desk time, at 1,744 answers nobody had to give in person.
7% asked again within 15 minutes
Download PDF
Enough questions to spot a pattern, never enough to spot a person.
What people asked about, ranked, beside what they wanted that you can add next time — and the honest counterweight: how often somebody had to ask the same thing twice. It arrives as one PDF you can forward, not a login somebody else has to be given.
What an answer looks like
Answers that show, not only tell
A timetable with the session that is on right now marked, and every row exporting to a calendar. A real map, not “see the plan by the entrance”. A photo of the sign they are standing in front of. When something is easier to show than to say, it is shown.
One concierge, many shapes of event
- Conferences
- Festivals
- Weddings
- Training
- Offsites
- Expos
- Meetups
- Venues open all year
How it works
Live in minutes. Shared in one tap.
- 01
Feed it your event
Paste text, crawl your site, or upload a PDF. That becomes its only source of truth.
Sources
- northwind-summit.comReading
- programme.pdfQueued
- venue-notes.docxQueued
- 02
Share a link or QR
Put it in a welcome email, on a badge, or on a slide — or embed it on your website. No app, no account.
One code. Any phone camera.
- 03
Answer once, for everyone
Before the doors open it shows you what attendees will want that you have not covered yet — and attendees surface the rest. Answer one time and everyone after gets it.
Is there somewhere to charge my phone?That isn’t in the material I have, so I’ve asked the organizers.
Sent to the organizersYes — charging lockers by the info desk, free.
Saved by the organizer · served to everyone since
- 04
Leave with the insights
What people asked about, what they wanted that you can add next time, and what they said when you asked them something back. Read it on screen, download it as one PDF, or let the same file arrive by email two days after the doors close.
What they needed
194asked181 answered from your content
- 14Parking · where to leave a car
- 9Access · step-free route
Download PDF
Know what your attendees need — before they arrive.
Live in minutes · a free event, live · no card · EU-hosted